\u00a9 2023 wikiHow, Inc. All rights reserved. If resetting your headphones to the factory settings doesnt fix the problem, it might be a problem with your headphones. Update Surface Headphones. Bend, straighten, and adjust the cord around the damaged site. By signing up you are agreeing to receive emails according to our privacy policy. This could be especially helpful if your audio issue occurred after a software update since specific components are removed or replaced during this process. Select the Start button, then select Surface in the app list. Link the ground wires in the same way and wrap electrical tape around these as well. if Left is work then right side stop & Vice versa. [Ultimate Guide], How to Connect Two AirPods to One iPad [Complete Guide], Audiophile Acronyms and Abbreviations That You Should Know, [Glossary] Common Audio Technical Terms That You Should Know, [Glossary] An Audiophile Guide to Describing Sound, Powerbeats Pro earbuds only work on one side, loosens the connection between the plug and jack, Fix exposed or damaged wires near the plug, Solder faulty wires inside the defective headphone or earbud, https://www.headphonesty.com/wp-content/uploads/2020/07/20210607_181229_6-1.mp4, https://www.headphonesty.com/wp-content/uploads/2020/07/20210607_181229_4_1.mp4, https://www.headphonesty.com/wp-content/uploads/2020/07/20210607_181229_5_1.mp4, https://www.headphonesty.com/wp-content/uploads/2020/07/20210607_181229_2_1.mp4, https://www.headphonesty.com/wp-content/uploads/2020/07/20210607_181229_3_1.mp4, Check for disconnected wires inside earbud, https://www.headphonesty.com/wp-content/uploads/2020/07/How-to-fix-the-halfway-point-issue.mp4, control panel where the Bluetooth module is stored, tips on what to do with broken headphones, Tidal Announces Hi-Res FLAC Format Amidst MQAs Bankruptcy, Review: TGXear Serratus Ultra HD Experience. And if theres no damage to the earbuds cord, youll know the problem is likely inside the earbud itself. If you're having problems with touch controls or noise cancellation, try the following depending on the specific problem you're having. id look into that, i have tried different headphones and they all work on other devices but only one side works on my pc. Open Bluetooth settings, and then tap the Gear icon next to Surface Headphones. Wait until theyre fully charged, then check to see if the audio works in both earbuds. So, if youre only getting audio in one ear and seeing signs of wear and tear near the headphone plug, youll need to fix the damaged portion of the wire. Use the aux cable with a jack. Insulate the ends of the trimmed wires with electrical tape or heat-shrink tubing. Try the following steps if you're having problems pairing your Surface Headphones with your phone or Windows 10 PC/11. Same I also have the same problem but my left side is not working and right side is working! If it still happens, it might be a different problem. If the steps above don't work, it might be a problem with your headphones. If the light is on, then they should be working now where your headphones detect that you removed them from your head. Keep twisting, rotating, or unplugging and inserting the aux cable plug slowly until the mechanical trigger gets back into the default position. If you want to permanently join the two functioning earbud wires, trim off the non-working wire from one pair of earbuds and dispose of it. Take a cotton swab and dip it in some water. Check to see if the other features are working, such as the touchpads on either ear and the noise cancellation dial on the left. Select the Start button, and then select Settings > Devices > Bluetooth & other devices. 1. Check to make sure the stereo balanced is panned to the center. Connected them manually (cord) to my device and discovered the noise cancellation switch was halfway between on/off. Select More options (three vertical dots) next to Surface Headphones, then select Connect. To do this, don't worry it's super easy. Check out Fix problems with using your Surface Headphones. What are your thoughts on the fixes listed above? These problems include: Try to pair your headphones. On Windows 10: Open action center, and make sure the Bluetooth quick action is turned on. You should hear a message about much battery you have and which devices youre connected to. If Bluetooth was already turned on, turn it off, then turn it back on to see if that helps fix the problem. To do that, follow the steps below: Slicing the protective cover using wire cutter. Tap on the Levels tab and choose the Balance option. For more info, see Update Surface Headphones. Use the Surface app wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. If one side of your wireless earbuds is silent, despite being fully charged, the problem could be internal. Problem: Over time, this wears down on the protective rubber casing, exposing the wires to damage and making them prone to shorting. but not the same time. If you dont hear the message and music continues to play, reset the firmware on your headphones. Sound becomes unbalanced when the audio signals are directed more towards one speaker than the other. If you dont hear "Goodbye" and music continues to play, reset the firmware on your headphones. If it still happens, it might be a different problem. This wikiHow teaches you how to troubleshoot and fix headphones that have gone silent in one ear. If Surface Headphones are not listed at the top, select the other devices, and then disconnect them until Surface Headphones appears at the top. If the problem continues, try the following: Make sure your Surface Headphones are up to date with the latest firmware. This includes everything from tweaking your sound settings to soldering damaged wires. Adjust the sound balance levels. How can I identify the true problem? Balance highlighted in Speaker Properties. Laser tool for when you're sharing your screen. If it doesnt, continue and try the following steps. Select theStart button, then select Surface in the app list. If the problem still happens, start at the beginning of this article. All you need to do is switch on the Bluetooth and connect it to the device. After you restart your PC or phone, try to pair again. Press and hold the power button for about 5 secondsuntil you hear Youre ready to pair.. Head over to Device Service and Repair so we can help. After you reset the firmware, press and release the power button to turn on your headphones. After you remove your headphones from your PC or phone, pair them again. To Reset: The first step is to turn off the headphones. In an app, look for a menu that has Settings or something similar. (For info about how to do this, see Manage Surface Headphones settings.) If your headphones were paired to your Windows 10/11 PC or phone in the past, remove them from your phone or PC, and then try to pair again. Connect them together and use a solder gun to make sure they are bound together correctly. The touchpad controls don't work, but other things do. To fix, follow this replacement guide. Keep your headphones on your head for about 10 seconds, and then take them off to see if the light is on. could you help? So you need to eliminate the reasons one by one. See if the other features are working as well, such as touch controls on either ear and the noise cancellation dial on the left. 778K views 4 years ago How to Fix Headphones that only work on one side PC 2019 (Windows 10). Unlike damaged wires that show external signs of breakage, its not always easy to tell if theres a short in your headphone wire. please help me. Press and feel the connection point of the left earphone, after which you'll remove and solder again. Eventually, lint and dirt get trapped in the headphone jack. Follow the steps correctly and make sure you read the instructions carefully. On iOS: Open Settings, tap Bluetooth, and make sure Bluetooth is turned on. With the tips above, hopefully, you can now determine if your headphones simply need a quick fix before buying a new one. Fortunately, the solution is quite simple and is a matter of trial and error: True wireless earbuds have separate battery lives and need individual charging. Once the updates are downloaded, you can proceed to install them. You can also use your nail clippers lever to open the earbuds front casing or ear tip. Make sure your Surface Headphones can be used for both calls and music. This will shove the front case and expose the internal components. Surface Headphones 2 Surface Headphones More. Select the Start button, and then select Settings > Devices > Bluetooth & other devices. Check Your Audio Settings You may not know that an equalizer has been enabled in your audio settings. If the problem continues, try the following: If you update your headphones and still have the problem, reset your headphones to the factory settings. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Active noise cancellation doesnt work when you turn the dial on the left, but other things do work. Check your installed Bluetooth device. Check out our guides for what to do when your, For more headphone cleaning tips, check out our guide on, Remember that DIY-ing headphone wires can be complex for the inexperienced. 1 Open the Control Panel (icons view), and click/tap on the Sound icon. A quick way to fix this is by doing a wiggle test. Heres how: Sometimes, loose or broken wires can occur inside the earbud speaker and not along the cord. Make sure both balance sliders are equal. Luckily, the solution to this is also relatively straightforward. For problems setting up your headphones, see Fix problems with setting up your Surface Headphones. Include your email address to get a message when this question is answered. For example, the touchpads on either ear are working and music pauses automatically when you take off your headphones. After you have done this, use a dry cloth to remove any moisture from the jack. I looked over all the methods (for the wired ones) and my headphones have none of those problems but only one side works. If you think your Bluetooth headphones need a reset, refer to the steps below: Most wireless headphones have detachable cords that let you switch easily from wired to wireless mode. My hearphone dosent not work one side only in music ??? my contact no. If you are using a Beats headset, go to Preferences and then select Balance in the sound section to enable audio for both sides. Remove the plastic cable around one end of your headset cord. Fix problems with using your Surface Headphones, Restart your PC or phone and your Surface Headphones, Reset your headphones to the factory settings, I dont hear any audio or music only plays in one ear, The microphone isnt working, and people cant hear me on a call, Use Microsoft 365 with Surface Headphones, Fix problems with setting up Surface Headphones, Fix problems with using Surface Headphones, Fix problems with setting up your Surface Headphones. However, if the functioning headset also starts playing only in one ear, youll need to fix them using one of the solutions in the following sections. my earbuds work without the ear cushions.when you put the ear cushions the sound become very low that i can hear even in full volume, The left side of my headphones doesnt work Ive opened the case so I can see the speaker and it looks fine apart from the fact it has disconnected from the case, my senheiser earphones ( right) isnt working. Travis Boylls is a Technology Writer and Editor for wikiHow. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Secure these with electrical tape. The sun is out and the birds are chirping. Restarting your device shuts down all running programs and deletes all caches, effectively refreshing your device. This problem typically happens in wired headphones and earbuds if theyre always tangled or wrapped improperly. If youre making calls, make sure Surface Headphones Hands-Free is selected. Wait 10 seconds and then press the power button to turn them back on. Update the headphones using your computer to the latest firmware manually. Best Closed Back Headphones Under 500 200 100. When audio problems crop up, like static noises or hearing sound in only one ear, its easy to assume the problem lies with your headphones.